Sign in to ELS
Checking your Windows account. If your browser asks for a user name and password, enter your Windows account (DOMAIN\username) and wait for the result.
Windows account recognised
Account not authorised
The Windows account is not in the ELS user list. Please contact IT to get access.
Account disabled
The Windows account is currently disabled in ELS. Please contact IT to re-enable it.
Cannot connect to the data server
Your Windows account was recognised, but ELS access could not be checked because the data server is unreachable. This is usually a lost VPN / company network, or the server is under maintenance.
Windows account not recognised
ELS only signs in with your company Windows account. Please check:
- You are signed in to Windows with your company (domain) account.
- You are using Chrome or Edge.
- You opened ELS with the internal address from IT (server name), not an IP address.
- You are on the company VPN / network (without it the PC cannot reach the Windows server).
- If the browser showed a password prompt, check you typed your Windows account correctly (DOMAIN\username), then press Retry.
Need help? Contact IT: it_support@qsl.net.au